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Practice Makes Perfect

YOUR ONLINE TRAINING GUIDE

At Rowan, we know practice makes perfect. That’s why after your training session with an experienced Rowan Nurse, you can access this training page whenever you want to review and practice! 

Below, we take you through all the basics including how to prep the ear for piercing, set up your piercing equipment (loading and unloading the instrument) and the piercing itself.

Why Rowan

At Rowan, our care of our customers doesn’t stop once their ears are pierced. We highlight the aftercare process both before the piercing and afterwards. Make sure to take your customer through the detailed aftercare card and leave that with them post piercing!

Our Aftercare Solution is specially formulated to soothe and cleanse newly-pierced ears without the drying or chapping that can come from using rubbing alcohol or hydrogen peroxide. Remember that each Rowan piercing comes with a bottle of aftercare solution & aftercare instructions.

Should there be any issues that arise post piercing, all customers are welcome to reach out to our nurse hotline at nurse.hotline@heyrowan.com. Want to know what some of our most frequent customer questions are after the piercing? Take a look here.

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