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Shipping and Returns

Shipping

 

How much does shipping cost?

Our standard ground shipping is $2/box on Monthly, 3-Month, and 6-Month products. 12-Month products ship FREE! 

Expedited shipping options are available for Subscriptions only. Unfortunately we are unable to offer Expedited shipping on Prepaid/"Give a Gift" orders. 

 

How long does it take to get my items?

Please allow up to 1-2 business from the date of purchase for you order to be on their way, and expect arrival between 5-7 business days!

Expedited shipping is available for subscriptions charged monthly, but not for Prepaid subscriptions.

After the first month, our Rowan monthly box will process on the 10th of a every month and ship 1-2 business days afterward. Please allow up to 5 business days after that date for your box to arrive. You will also be notified when your order ships via email!

 

How can I track my purchase?

Once your order is shipped, you will receive an email confirmation! This email will also contain a tracking number and link, so you can follow your package’s journey.

 

Returns and Exchanges

 

Happiness Guarantee

All our orders come with a happiness guarantee. If you are unhappy with your order, please contact us at support@heyrowan.com ! At Rowan, we're committed to providing a special experience for you and your loved ones!

 

How do I return my earrings?

 

At this time, Rowan does not currently accept returns. Please contact us at support@heyrowan.com if you have any questions about your order or require assistance!

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