Shipping and Returns
How much does shipping cost?
Our standard ground shipping is $2/box on Monthly, 3-Month, and 6-Month products. 12-Month products ship FREE!
Expedited shipping options are available for Subscriptions only. Unfortunately we are unable to offer Expedited shipping on Prepaid/"Give a Gift" orders.
How long does it take to get my items?
Please allow up to 1-2 business from the date of purchase for you order to be on their way, and expect arrival between 5-7 business days!
Expedited shipping is available for subscriptions charged monthly, but not for Prepaid subscriptions.
After the first month, our Rowan monthly box will process on the 10th of a every month and ship 1-2 business days afterward. Please allow up to 5 business days after that date for your box to arrive. You will also be notified when your order ships via email!
How can I track my purchase?
Once your order is shipped, you will receive an email confirmation! This email will also contain a tracking number and link, so you can follow your package’s journey.
Returns and Exchanges
All our orders come with a happiness guarantee. If you are unhappy with your order, please contact us at email@example.com ! At Rowan, we're committed to providing a special experience for you and your loved ones!
How do I return my earrings?
At this time, Rowan does not currently accept returns. Please contact us at firstname.lastname@example.org if you have any questions about your order or require assistance!