I brought my 8-year-old daughter to Rowan to get her ears pierced for her birthday, and we had a fantastic experience. Fremina went above and beyond to make sure my daughter felt comfortable, and the process was even smoother than I had hoped. We've returned twice for follow-up support, and each time Fremina has been incredibly helpful—patiently walking us through earring options and showing both of us how to properly care for the piercings. Her kindness and attention have made this a really positive experience from start to finish.