Last month I went to Rowan in Short Pump for two mid helix needle piercings (that was a wonderful experience and my first time at Rowan). Today I made an appointment and went back to get an upper helix piercing. Though the store was crazy busy, every single associate was super friendly and nice. They took time to help me shop, answered questions, and even apologized for the short wait (which really wasn’t more than a few minutes). Bea did my helix piercing and I didn’t even feel it, no lie. She was great at placement and explained every step of the process before she did it. Several store associates came over to ooh and ahh at the finished look when I was finished, which was fun and made it feel a little more special! You can tell that everyone who works there loves piercings themselves…most employees have multiple piercings…so you know they know what they’re talking about when you ask questions. The aftercare is easy with the spray, and they have many earring styles to choose from. I highly recommend getting pierced here if you’re looking for a safe and professional experience.